Shipping Policy

Thank you for choosing our handcrafted gift items! Please take a moment to review our shipping policy:

1. Shipping Costs:

   • All shipping costs are calculated on an actual basis and are not included in the item price. The shipping fee will be informed separately.

2. Delivery Time:

   • Our team carefully packages and dispatches your order within 1-3 business days. Delivery times may vary based on your location and the courier service.

3. Return & Refund Policy:

   • Unique Features: Due to the handcrafted nature of our items, slight variations may occur. These are not considered issues and are part of the unique charm of our products. As such, these items are non-returnable and non-refundable.

   • Broken Items: If an item arrives broken, please inform us within 2 hours of receiving the gift by sending a clear photo of the damaged item and your order details. We will review the information and offer a suitable resolution, such as a replacement or refund.

4. Contact Information:

   • For any queries or concerns, please reach out to our customer service team at [v2hcreation@gmail.com/ +91 98330 68900].

We appreciate your understanding and support of our handcrafted creations!